Shop with purpose. Wear with pride. Giving back with every order.

Refunds and Policies Summery

  • 🔁 All Sales Final: Due to the intimate and hygienic nature of our products, we cannot accept returns, exchanges, or refunds. Please review product details carefully before purchase.

  • Exceptions: Replacements or store credit may be offered only if the wrong item was sent, the item arrived damaged/defective, or the order was lost in transit.

  • 📩 Support Requests: Contact Trinshop@yahoo.com within 7 days of delivery with your order number and photos of the issue for faster resolution.

  • 🚚 Processing & Delivery: Orders ship within 1–3 business days (excluding weekends/holidays). Delivery times vary: Standard 3–7 days (US), Expedited 1–3 days (US), and International 7–21 days (customs delays possible).

  • 📦 Packaging & Tracking: All orders arrive in discreet, unmarked packaging. A tracking number will be emailed once shipped (allow up to 24 hours to update).

  • ⚠️ Delays & Responsibility: Trinshop is not liable for delays due to carriers, weather, customs, or incorrect addresses. Customers are responsible for accurate shipping info and any international duties/taxes.

Get in Touch

We love connecting with our community. Reach out to us for inquiries, support, or to share your journey.

Reach

(562) 656-4787

Connect

support@trinshop.com